1233 North 30th Street, Billings, MT 59101      406-237-7000
St. Vincent Healthcare
 
 
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Your Child's Stay

How often will nurses and doctors look in on our child?
Our nurses give your child around-the-clock care. This means we must often awaken children for blood pressure readings, temperature checks or other diagnostic routines. Please remember that such procedures are an important and necessary part of your child's medical care. Even when nurses are not in the room, they're readily available. Just push the call light and a nurse will be there to check on your child as soon as he or she is able.

Your child's doctor visits each day. We urge you to take an active role in your child's treatment by talking to the physician during his/her visits. Between physician visits, a nurse can help you with any questions or concerns. A pediatrician is present during the night to provide needed physician care around the clock.

Our Pediatric Intensive Care Unit is staffed by a Board Certified Pediatric Intensivist 24 hours a day, 7 days a week.

Will my Child Experience Pain?
Occasionally, surgical interventions and procedures performed to help your child get better can cause pain or discomfort. We believe in working with you, your child and your child's physician to develop a pain management plan. In addition to highly effective medications which may be given to relieve your child's pain, the pediatric staff also utilizes other pain management options such as distraction with music and pop-up books, deep breathing with bubbles and EMLA cream that is used to numb the skin and decrease pain sensation before some procedures like IV placement and drawing blood samples. Your child may choose a toy from the poke box after a painful procedure.

We would also appreciate any information you can offer about how your child experiences pain and strategies that have helped your child relieve pain in the past. We hope to make your child's stay in the hospital as comfortable as possible.

Special Care for Children with Cancer
St. Vincent Children's Healthcare recognizes the unique and special services young patients with cancer require, and offers current and compassionate cancer care. Many of our Registered Nurses are chemotherapy certified and work closely with the physician for pediatric cancer patients. Information about various community support groups (emotional and financial) and Montana cancer camps is provided to each family.

ROOM AND FACILITY INFORMATION

Meals
Food is provided through our unique Room Service program from 7am-7pm. Menus are located in your room. Please refer to them for details.

The coffee pot is always on. In the Pediatric Unit, parents will find coffee and tea in the room near room #446. Help yourself any time.

The cafeteria is close by. A variety of meals, snacks and beverages are available in the cafeteria which is located just one floor below pediatrics and around the corner from the elevators. The cafeteria is open from 6:30am-8pm. There are vending machines next to the cafeteria with a variety of snack food items which are available 24 hours a day.

TV/Movies/Games
For your child's enjoyment, all rooms are equipped with cable TV, featuring the Disney Channel. A variety of movies are available, as are Nintendo games. After patients have been cared for, the nurse or pediatric technician can assist you in setting up the VCR/DVD or Nintendo.

Room Telephone
To call outside the hospital, dial 9, wait for the dial tone and then dial the number. Local calls are free. For long distance calls, please use your credit card or reverse the charges. To call another room or department within the hospital, simply dial the four digit extension.

Additional Guidelines:

  • Make certain your child is wearing the hospital identification band. We need the ID band to be sure that lab tests and medications are accurate.
  • There may also be a second band located at your door/bedrail for medication administration.
  • If your child is under 5 years old, he/she will be banded with a security band for safety.
  • There will be a color coded band placed on your child as well to denote their weight in case of a medical emergency if they are under 37kg (80pounds).
  • Leave the siderails on the bed up. The siderails prevent your child from falling or rolling from the bed.
  • Ask family members and friends with colds or other contagious illnesses to postpone their hospital visits.  

Questions or Concerns?
St. Vincent Healthcare's Patient Representative is available between 9am and 3pm, Monday through Thursday at (406)237-3390.

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